Privacy Policy — Satya Wellness

Website: https://www.satya.au

1. Introduction

SATYA AU PTY LTD (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

2. What Information We Collect

We may collect the following types of personal information:

a. Personal Details

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

b. Booking / Service Information

  • Class or service selections

  • Appointment details

  • Preferences or notes you provide

c. Technical Data

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

d. Payment Information

Payments are processed securely via third-party providers (e.g., Stripe). We do not store full card details.

3. How We Collect Information

We collect personal information when you:

  • Visit our website

  • Book a class or service

  • Contact us via forms, email, or phone

  • Subscribe to newsletters or updates

  • Interact with our systems (cookies, analytics)

4. Why We Collect Your Information

We use your information to:

  • Provide and manage bookings and services

  • Process payments

  • Communicate with you (confirmations, updates, support)

  • Improve our website and customer experience

  • Send marketing communications (only if you opt-in)

  • Comply with legal obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage

  • Personalise your experience

You can disable cookies through your browser settings.

6. Disclosure of Personal Information

We may share your information with:

  • Payment processors (e.g., Stripe)

  • Booking or scheduling platforms

  • IT and hosting providers

  • Legal or regulatory authorities (if required)

We do not sell your personal data.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, including:

  • Secure servers

  • Encryption where applicable

  • Access controls

However, no system is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

9. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated data

To do so, contact us at: [Insert Email]

10. Marketing Communications

We may send you marketing emails if you have opted in.
You can unsubscribe anytime via the link in the email.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. International Data Transfers

Some service providers may store data outside Australia.
We take reasonable steps to ensure your data is handled securely.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

14. Contact Us

If you have any questions or complaints about this Privacy Policy, contact:

Satya Wellness
📧 Email: fit@satya.au
🌐 Website: https://www.satya.au/